Shipping Policy
Effective Date: January 4, 2025
At Corealitech, we strive to ensure that your orders are delivered to you in a timely and reliable manner. This Shipping Policy outlines the terms and conditions for the delivery of products purchased from our official website: https://corealitech.com.
1. Shipping Destinations
1.1. Corealitech ships worldwide.
1.2. Certain remote or restricted areas may have limited shipping options. Please contact our support team at info@corealitech.com for specific inquiries.
2. Shipping Methods and Rates
2.1. Standard Shipping: Available for most destinations with an estimated delivery time of 5-10 business days.
2.2. Express Shipping: Faster delivery options are available at checkout for select regions.
2.3. Shipping rates are calculated based on the destination, shipping method, and total weight of the order. Rates will be displayed at checkout before finalizing your purchase.
3. Order Processing Time
3.1. Orders are typically processed within 2-3 business days (excluding weekends and public holidays).
3.2. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.
4. Tracking Your Order
4.1. Once your order is shipped, you will receive a confirmation email with a tracking number and instructions to monitor your shipment.
4.2. Please allow up to 24 hours for the tracking information to be updated by the shipping carrier.
5. Delivery Issues
5.1. If your order has not arrived within the estimated delivery time, please contact our support team at info@corealitech.com or call (218) 675-7785.
5.2. Corealitech is not responsible for delays caused by customs clearance, weather conditions, or other unforeseen events beyond our control.
6. Incorrect Shipping Information
6.1. Customers are responsible for providing accurate and complete shipping information at checkout.
6.2. If an order is returned to Corealitech due to incorrect or incomplete address details, the customer will be responsible for any additional shipping costs to resend the order.
7. Damaged or Missing Items
7.1. If your order arrives damaged or with missing items, please contact us within 7 days of receipt. Provide photos of the damaged package and items to help us resolve the issue promptly.
7.2. Corealitech will arrange for replacements or refunds for verified claims of damage or loss during transit.
8. Customs and Import Duties
8.1. International orders may be subject to customs and import duties. These charges are the responsibility of the recipient and vary by country.
8.2. Corealitech is not responsible for delays or additional charges caused by customs procedures.
Contact Us
For any questions or concerns regarding our Shipping Policy, please reach out:
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Email: info@corealitech.com
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Phone: (218) 675-7785
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Website: https://corealitech.com
Thank you for choosing Corealitech. We appreciate your trust and look forward to serving you.